Frequently Asked Questions
Everything you need to know about shopping with VibzAustralia.
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days to most metropolitan areas.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for store credit only.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as fits may vary between different styles.
Do you offer international shipping?
Yes, VibzAustralia ships worldwide. International delivery times vary by location, usually ranging from 7 to 14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and 'Buy Now, Pay Later' options including Afterpay and Klarna.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placement if you need to request a change or cancellation.